Terms and conditions
Pricing and minimums – Minimum opening order is $250.
Minimum re-order is $150. Accounts that have not made a purchase within the last 12 months are subject to a reorder of $250. Any items shipped directly to the customer will incur a 20% drop ship fee. Pricing in catalog is wholesale.
Payment – Payments for the first order can be made via Visa, MasterCard, American Express or check. Cards are processed 2 days ahead of shipment. A valid credit card order must be on file at least 2 weeks prior to estimated shipping date for the order to be processed. Online payment is available. Checks will be deposited 2 weeks prior to shipment.
Late Payment – Late payments are subject to an 18% annual finance charge. Interest will begin accruing 1 day after the due date on the invoice. Unpaid invoices will be submitted to a collection agency after 90 days. The amount due will include the legal and agency fees.
Cancellation – Any cancelled order is subject to a 40% cancellation fee to be paid within 15 days of cancellation. Shipment dates that have been pushed back 60 days or more from original estimated shipment date will be treated as cancelled orders and subject to a 40% cancellation fee. Unpaid invoices will be submitted to a collection agency after 90 days. The amount due will include legal and agency fees.
Shipping – Shipping is a flat $20. We ship with USPS, UPS, and other local carriers. If you have a carrier preference let us know. All items ship from Osceola, WI.
Damages/Claims or returns/exchanges — Returns may be made within 14 days of the arrival of order. Return request must be submitted in writing. Credit will be applied to next order or a replacement will be sent when possible. Returns are not accepted without prior approval, and may be subject to a 10% restocking fee plus shipping. Exchanges can be made on merchandise that is in excellent condition within 1 year of purchase. Exchange is subject to a 10% restocking fee and applied to the balance of the next order. Exchanged merchandise may total no more than 50% of next order.
Confidentiality — Buyer agrees to keep all wholesale pricing, terms and conditions confidential. Wholesale pricing, terms and conditions should not be published or discussed with other parties by the buyer under any circumstance.
**We reserve the right to terminate any account at our discretion.